Bottle Care

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We spend on average 3 minutes cleaning each bottle. Many bottles are in the same condition we send them out in (thank you) and some we may spend 10 minutes on or have to recycle.

Bottles are a shared resource, so we want to get the bottles back from you in good condition.  We need to work together to protect the environment by keeping them in service for as many years as possible and reduce the costs we have to pass on. A replacement fee of $15.00 applies to damaged bottles.

The bottles are BPA Free so they are not tough like most bottles on the market. BPA is a hardener which is bad for people but good for profits.

Keep bottles indoors

Bottles need to be stored inside because insects, dust and dirt may incur additional cleaning costs or make them unusable, requiring replacement. Light and heat is not good for water and will result in algae and mould to grow inside the bottle.


When I deliver, if the surface I am delivering onto is rough (cement is the worst) or dirty, I will place the bottles on cardboard. Always good if a material gets a second use, not just recycling!

Inside your home, the two most common causes of bottle damage is if the rim of your cooler or dispenser is not clean, it will scratch the top of the bottle. The other is if the floor isn’t clean and the bottle is slid or pulled over that surface, dirt becomes ingrained. Once dirt is ingrained into the soft plastic, we are limited as to what we can do. We have a choice to leave dirt on the outside or use an abrasive scourer which also damages the bottle.

Thank you for your time and understanding. If you have any suggestions or issues, please let us know.


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